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Greater Seattle Area Bill Payers

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A bill-paying service, also referred to as a “daily money manager,” could save a huge amount of headaches for those seniors with some cognitive impairment, estimated at about 20% of those 71 or older, and as many as half of those in their 80’s, for whom basic bill-paying has often become a challenge.

These services are not designed to act as financial advisors or accountants. They are retained simply to make sure bills get paid on time and sometimes to help resolve the client’s billing problems.

Bill paying services handle highly personal and confidential matters for their clients. As in any hiring decision, personal judgment and instincts are important when deciding with whom you would like to do business.

Here are some questions you can ask before hiring someone for this task:

  • Why type of work do you do? (Do you only do bill paying, or are there other ways that you can be of assistance?)
  • What kinds of reports or updates should I expect?
  • How long have you been working as a bill payer?
  • What percentage of your clients are seniors?
  • Do you have Errors & Omissions insurance and, if so, how much?
  • With what professionals in other fields do you collaborate regarding your clients’ issues?
  • Do you charge hourly, monthly or by the project? Do you charge for travel?

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